About Challenges Human Resources What’s the best way to provide consistent HR support as we scale? Reply To: What’s the best way to provide consistent HR support as we scale?

  • Lever

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    August 16, 2024 at 6:34 pm
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    Addressing the Challenge of Scaling HR Operations

    As companies grow, the complexity of HR operations increases exponentially. Managing a rapidly expanding workforce, ensuring consistent HR support, and maintaining efficiency across all HR functions can be overwhelming. Entrata, a leading operating system for multifamily communities, faced similar challenges as they scaled their business globally. Here’s how they successfully navigated these challenges using LeverTRM for Enterprise.

    How Entrata Scaled HR Operations with LeverTRM for Enterprise

    When Entrata began to scale, they quickly realized that their home-grown Applicant Tracking System (ATS) wasn’t equipped to handle the volume of applications they were receiving, nor did it provide the world-class experience they wanted for their candidates and recruiters. They needed a solution that could not only manage the increased workload but also standardize processes and ensure compliance across all regions.

    1. Streamlining Recruiting with LeverTRM

    Challenge: Entrata was manually processing hundreds of applications each week, which was time-consuming and inefficient.

    Solution: LeverTRM for Enterprise transformed Entrata’s recruiting process by automating key workflows and providing a seamless experience for both candidates and recruiters. This automation allowed Entrata to handle a high volume of applications without compromising on quality, significantly reducing the time and effort required to manage recruiting.

    2. Customizable Workflows for Global Hiring

    Challenge: As Entrata expanded globally, they needed flexible workflows that could be adapted to different roles and regions while maintaining a standard of excellence.

    Solution: LeverTRM’s Advanced Automation enabled Entrata to create customizable workflows that catered to their specific business needs. This flexibility ensured that the right documents and support were provided for each role and region, streamlining the hiring process and maintaining consistency across all operations.

    3. Leveraging Advanced Analytics for Growth

    Challenge: Entrata needed data-driven insights to optimize their HR strategies and support their rapid growth.

    Solution: LeverTRM’s Advanced Analytics provided Entrata with flexible, visual reporting that allowed them to track key metrics and make informed decisions. By analyzing this data, Entrata was able to identify areas for improvement, drive efficiency, and support their growth trajectory with confidence.

    4. Enhancing the Candidate Experience

    Challenge: Entrata wanted to provide a world-class experience for candidates, ensuring a smooth and efficient hiring process.

    Solution: LeverTRM’s referral automations powered a successful referral program and improved the overall candidate experience. With a streamlined process and clear communication, candidates felt valued and informed throughout the hiring journey, contributing to a 91% acceptance rate.

    5. Achieving Significant Results

    In just 180 days, Entrata made approximately 700 hires, with a global average time to fill of 45 days. They also saved $40K on recruiting labor, demonstrating the efficiency and effectiveness of LeverTRM for Enterprise in managing rapid growth. These results highlight the importance of investing in scalable HR solutions that can adapt to the evolving needs of a growing company.

    Conclusion: A Strategic Approach to HR Scaling

    Entrata’s experience with LeverTRM for Enterprise illustrates how a strategic approach to HR scaling can lead to significant improvements in efficiency, consistency, and overall employee satisfaction. By automating key processes, customizing workflows, and leveraging data-driven insights, Entrata was able to support their rapid growth while maintaining a high standard of HR support across all regions. For companies facing similar challenges, LeverTRM for Enterprise offers a robust solution that can help streamline HR operations and ensure success as you scale.

    https://www.lever.co/recruiting-resources/case-studies/entrata/

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