Privacy Policy

Last Updated: October 1, 2024

Upbiz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.

Information We Collect

  • Account Information: When you create an account, we collect your name, email address, and any other necessary information to provide services.
  • Anonymous Challenge Data: If you post a challenge anonymously, we collect the challenge content but will not associate your personal information with the challenge unless you choose to disclose it.
  • Usage Data: We collect information about how you use the platform, such as pages viewed, interactions with content, and preferences.
  • Cookies: We use cookies to enhance your experience, track usage, and understand how users interact with the platform.

How We Use Your Information

  • To Provide Services: We use your information to offer and improve the services we provide, such as matching businesses with service providers and managing user accounts.
  • Personalization: We use data to personalize your experience and recommend content or services tailored to your needs.
  • Communication: We may use your contact information to send you updates about the platform, service announcements, or marketing communications. You may opt-out of marketing emails at any time.
  • Security: Your data is used to ensure the security and integrity of the platform, prevent fraud, and monitor for any malicious activity.

Data Sharing

  • Third-Party Service Providers: We may share your data with trusted third-party partners to help us operate the platform (e.g., payment processors or analytics tools). These partners are obligated to keep your information secure and use it only for the services we request.
  • Anonymized Data: We may use aggregated, anonymized data for analytics or to improve platform features. This data does not identify you personally.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request (e.g., court orders, subpoenas).

Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Data Rights

  • Access and Update: You can access, update, or delete your personal information at any time through your account settings.
  • Data Deletion: If you would like to close your account and delete your data, please contact us. We will process your request within a reasonable timeframe, though some data may be retained as required by law.
  • Opt-Out of Communications: You may opt out of marketing communications by following the unsubscribe instructions in the email or updating your preferences in your account.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of the platform constitutes acceptance of any changes.